Meet Bianca. She has a 75-year old father who is suffering from Alzheimer’s Disease. A growing number of his memories are lost in a fog which he can’t remember or locate anymore. That’s why Bianca is happy to know he is being cared for by a highly qualified team of Personal Support Workers (PSW)s to look after his daily needs in a nursing home located in a small community north of Toronto.
"They are there because they care."
“The PSWs who care for him are always so friendly,” said Bianca. “They take their time with him, even though their conversations aren’t that coherent. Every PSW I have come across is genuine. They are there because they care. They always say hello to him. They always let me know how he is doing.”
Her father seems to be happy with the care he is receiving from the PSWs at the nursing home. He has a good rapport with them and has grown very close to them. She can tell just by the way he speaks and interacts with them.
Her father always loved music and especially dancing. One day, when the stereo system was playing some Motown music, he began to dance. A staff member took some photos and mailed them to Bianca. She posted the pictures on her fridge to remind her that he is being cared for by qualified healthcare professionals. He can still find little snippets of happiness in a world that is very confusing for him.
When she visits him, she watches the PSWs walk by and say hello. Everyone is very patient and it’s their second nature to acknowledge every resident.
“PSWs do this job with heart,” she added. “Anyone can walk into a job and just show up for a pay cheque. But PSWs are different. They do it because they enjoy their job. They come to work with love, care and compassion for their residents. It’s my biggest blessing.”
If you have an interesting story to share about a PSW, share your story on www.seiuhealthcare.ca/rise.