Environmental Services and Housekeeping week is September 7-13, 2014, and SEIU Healthcare is celebrating with two competitions. To find out how you can take part, check out our website. In recognition of this week, we caught up with one of our valuable ES&H members, Rene Parent from Niagara Health Services. Here’s what he had to say:
What does your team do?
We’re frontline workers. We make sure that everything is sanitized and disinfected for the next patient. We do a lot of communicating with nurses, family members, patients. We make sure the patient has everything they need. When you go into a room you introduce yourself, see if they want water or a blanket, or check if they’re looking for a nurse. I also do “code whites,” which means I am trained to respond to diffuse the situation if there is a violent patient. There is usually one or two a day.
All EVS staff at NHS are very skilled in their duties.
What’s the best part of the job?
Interacting with the patient, making sure they’re happy. Try to make it a little easier, more bearable before they leave. Patients appreciate it. We mingle with people. A kind word goes a long way.
What’s the worst part of the job?
When patients pass away. Somebody could be here for a couple of weeks, you get to know them, and when they pass it’s too bad, especially when they’re young.
How do you get away?
I look on the bright side. There are so many patients that leave healthy. You don’t dwell on the negatives. I go to the cottage to get away from everyone, the hustle and bustle. Time to leave work at work and go there and have fun with the family, fishing, boating, swimming, kicking back.